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VC Uncovered · Read · 4 min read · Aug 26, 2025

Jaya Gupta

Foundation Capital

“Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in ever”

Jaya Gupta, Foundation Capital

The short version

Jaya Gupta, an investor at Foundation Capital, discusses her unconventional path into venture capital from an operations background, and shares her philosophy of unwavering optimism when evaluating founders. She highlights AI-driven 'services as software' as a multi-trillion-dollar opportunity larger than traditional software markets, and emphasizes trust and respect as the foundation of founder-VC relationships.

  • Jaya Gupta started in an operations role before Ashu Garg, a GP at Foundation Capital, offered her an investing position.
  • Gupta advises new investors to be unwaveringly optimistic and look for reasons to say yes rather than reasons to say no.
  • She believes 'services as software'—AI-driven labor substitution or augmentation—will create trillions of dollars in new market cap, more than traditional software.
  • Gupta says trust and respect are essential in founder-VC relationships, and most problems arise when either party loses trust.
  • She is more comfortable taking on technical risk than market risk, noting that risk appetite often comes from who an investor apprentices under.
  • Since financial returns take a long time to materialize, Gupta measures success through small wins like founders finding product-market fit or a co-founder.

Connect with Jaya

jgupta@foundationcap.com

https://www.linkedin.com/in/jayagupta10/

VC Uncovered's View

Jaya Gupta is unwaveringly optimistic—exactly the kind of daring investor we champion at VC Uncovered. While most VCs look for red flags, Jaya actively seeks reasons to say yes.

Jaya's journey reflects the unconventional paths we celebrate. Rather than following the traditional investor track, she started in operations before a spontaneous opportunity changed her trajectory.

She believes AI-driven 'services as software' represents a multi-trillion-dollar opportunity, significantly surpassing traditional software markets.

Jaya’s commitment to optimism and appreciation for diverse backgrounds exemplify the forward-thinking investor who will shape venture capital’s future in an industry where pattern-matching often leads to overlooking promising founders.

Meet Jaya

Q: You can be anywhere. Eating, drinking, and reading your favorite thing. What is it?
A: Bodrum, Turkey, reading a book about emotional intelligence and sipping an Aperol spritz :)


Key Quotes

"Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in every meeting vs looking for the negative."

"Trust and respect are essential. Most issues in founder-VC relationships arise when either party loses trust.”

"Labor substitution or augmentation, a trend we call “services as software,” will lead to trillions of dollars in new market cap – a lot larger than software ever will be."

"I think there are a lot of followers and few people that develop independent conviction. This is why when we see certain venture firms fund a company, they sometimes can have 1-2 quick markups after because people are investing on the back of others' conviction."

"Because financial returns take so long to come to fruition, I look for success in the small wins – it could be founders hitting certain milestones like finding PMF or finding a co-founder."



Original Responses (Lightly Edited for Clarity and Flow)

Background and Personal Journey

Experiences Shaping My Investment Approach

A few experiences come to mind. The first is my mom being a psychiatrist. Venture capital is the business of reading people, so growing up every day, hearing about different personas and their motivations has been useful in developing intuition. Working every semester in college has given me a deep appreciation for the variety of backgrounds people can come from and giving every person a chance.

Moment Inspiring Venture Capital Career

I had an unusual path into venture capital. I started in an operations role, where I built processes and strategies before transitioning into investing. A GP I work with daily, Ashu Garg, offered me an investing gig at Foundation Capital.

Unconventional Belief

Be unwaveringly optimistic – many new investors are pessimistic based on prior experiences they may have had. Look for the positive in every meeting vs looking for the negative. It could be a positive spike or trait in the founder, a unique market insight they may have had, or something odd about their background that makes them who they are today. Investors often look for reasons to say no, but we should look for more reasons to say yes.


Philosophy and Insights

Values When Working with Founders

Trust and respect. I believe that most problems in founder-VC relationships occur when trust is lost from either party. If we can trust each other to share both the bad and the good and be direct, most problems can be communicated. We should also be respectful. Once trust or respect disappears from either side, the downward spiral begins.

Approach to Risk

There are several types of risk, but they boil down to technical risk and market risk. I am generally uncomfortable taking on market risk (my colleagues might be more willing). I am more comfortable taking on technical risk. Many investors have different approaches and risk appetite comes from who you are apprenticing.

Measuring Success Beyond Returns

Because financial returns take so long to come to fruition, I look for success in the small wins – it could be founders hitting certain milestones like finding PMF or finding a co-founder. It could be a bounce back from 2 bad quarters. It could be a founder calling me first when things go wrong. It could also be coming up with an interesting thesis or finding an interesting founder to back through my network. This job is challenging because, beyond DPI, there's no clear-cut way to measure success, which is why the small wins matter so much.


Trends and Future Vision

Exciting Trends and Technologies

It's an obvious one: AI. We have yet to see the billion-dollar applications emerging from this new technology. Labor substitution or augmentation, a trend we call services-as-software, will lead to trillions of dollars in new market cap—much larger than software ever will be. AI's ability to automate work will shape the next era of innovation, and people's jobs will look different.

Improving the VC Ecosystem

There are many followers and few people who develop independent conviction. This is why certain venture firms fund a company and sometimes have 1-2 quick markups afterward. People are investing on the back of others' conviction, which can be detrimental to the company's health in certain cases. It also means fewer people think about how the world might look different.

Challenges for Early-Stage Founders

When working with early-stage startups, the biggest challenge isn't just hiring but hiring top-tier talent—especially for younger founders. To help, VCs can invest in their talent function as a start. Still, more importantly, investors must be plugged into networks with top talent across design, engineering, sales, etc. Each of the first 10 hires can meaningfully make or break the company, and if we can recognize the top 1% of the talent pool, we can help our companies hire exceptional talent.


More from Uncovered Media


Questions this answers

Who is Jaya Gupta at Foundation Capital?

Jaya Gupta is an investor at Foundation Capital who started her career in an operations role before transitioning into venture capital after GP Ashu Garg offered her an investing position.

What does Jaya Gupta mean by 'services as software'?

Jaya Gupta describes 'services as software' as a trend of AI-driven labor substitution or augmentation that she believes will lead to trillions of dollars in new market cap, larger than traditional software markets have ever been.

What advice does Jaya Gupta give to new venture capital investors?

She advises being unwaveringly optimistic and looking for positive signals in every meeting—such as a founder's unique trait, market insight, or background—rather than searching for reasons to say no.

How does Jaya Gupta measure success as a VC beyond financial returns?

She looks at small wins such as founders reaching milestones like finding product-market fit or a co-founder, bouncing back from bad quarters, or a founder calling her first when things go wrong.

What type of risk is Jaya Gupta most comfortable taking on?

She says she is generally uncomfortable with market risk but more comfortable with technical risk, noting that risk appetite often depends on who an investor learned from.

Originally published on VC Uncovered · By Drew Glover

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